Frequently Asked Questions - PAYMENTS AND BILLING

Why do I see Solutions By Software, Inc. on my credit card statement?
We are Solutions By Software, Inc. is a web site we created, maintain, and operate.
How much does it cost?
The price is $25 per month. There are no other fees or hidden charges. At any time you may cancel, no matter the reason.
What happens if my credit card is declined?
If your credit card is declined we will notify you of the need to update your information, should it not be updated access to your data may be blocked until you provide updated information, however all your data will remain.
How do I update my credit card information?
Your credit card information can be updated by logging into the site and going to the Payments section.
If I am unhappy with the service, can I get a refund?
If you cancel our service within 30 days of subscribing, you will not be billed. Equipment refunds will be given in accordance with our refund policy after the equipment is returned. See our Refund Policy for more information.